Terms of service

About These Terms

These Terms & Conditions govern your use of skinique.co.uk and any purchase made through our site. By accessing or ordering from Skinique, you agree to these terms. If you don't agree, please don't use the site.

Business: Skinique, 11 Billing Pl, London SW10 9UR, United Kingdom Contact: support@skinique.co.uk / +44 7828 752989

Eligibility

You must be at least 18 years old, or have a parent or guardian's permission, to place an order with us.

Website Use

You agree to use our website lawfully and not to misuse it — including attempting to hack, disrupt, scrape, or otherwise interfere with its operation, or use it for any unlawful purpose.

Account Registration

If you create an account with us, you're responsible for keeping your login details confidential and for any activity that occurs under your account. Please notify us immediately of any unauthorised use.

Product Information

We make every effort to display our products accurately, including descriptions, images, and specifications. However, slight variations may occur, such as differences in colour due to screen display settings. Our LED light therapy products are cosmetic skincare devices designed for general home use, and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any medical condition.

Pricing

All prices are displayed in British pounds (GBP) and include applicable UK taxes unless otherwise stated. We reserve the right to correct pricing errors, including after an order has been placed, and will notify you before proceeding with any affected order.

Payments

Payment is taken at the time of checkout via our secure, encrypted payment processor. We do not store your full card details.

Orders and Acceptance

Placing an order constitutes an offer to purchase. We confirm acceptance of your order by email once payment and stock availability have been verified. We reserve the right to decline or cancel an order — for example, due to stock issues, pricing errors, or suspected fraudulent activity — in which case you will receive a full refund.

Customer Obligations

When ordering from us, you agree to provide accurate and complete information, including your delivery address and contact details, and to use our products in accordance with the instructions and safety guidance provided.

Intellectual Property

All content on this website — including text, images, logos, and design — belongs to Skinique or its licensors and may not be reproduced or used without our prior written permission.

Limitation of Liability

To the extent permitted by law, Skinique is not liable for indirect or consequential losses arising from your use of our products or website. This does not affect your statutory rights under the Consumer Rights Act 2015, and nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud.

Dispute Resolution

If you have a concern about your order or our service, please contact support@skinique.co.uk first — we aim to resolve issues directly and promptly. If a dispute cannot be resolved this way, it will be subject to the governing law and jurisdiction set out below.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time. Continued use of our website after changes are published constitutes acceptance of the updated terms.

Contact Us

Email: support@skinique.co.uk Phone: +44 7828 752989 Address: Skinique, 11 Billing Pl, London SW10 9UR, United Kingdom